The Tag for Life Online Store
Fixes and upgrades for The Tag for Life, a custom coded online store that sells LifeTag medical ID wearables. Orders were not going through. We added single click Razorpay checkout, automatic WhatsApp order messages and UI fixes, and raised the Lighthouse speed score from 60 to 80.
- Client
- Shantanu
- Services
- Checkout
- Razorpay, no sign in needed
- Order alerts
- WhatsApp to customer and admin
- Lighthouse speed
- 60 → 80
The Challenge
The Tag for Life sells LifeTag, a wristband, watchband or pet tag with a QR code. When someone scans it, first responders see the wearer's emergency profile.
The store is custom coded. When Shantanu came to us, the code was insecure, the database was malfunctioning and orders were not being placed.
Our Approach
We fixed the store with these changes:
- Razorpay checkout, so customers buy with a single click without signing in.
- Automatic WhatsApp messages for every order. The customer gets a message confirming the order and that it has been received, and the admin gets a message saying which customer has placed an order.
- Fixes for the UI problems across the store.
- Performance work that raised the Google Lighthouse speed score from 60 to 80.
The Results
Orders go through again, and every order sends a WhatsApp message to both the customer and the admin. The Lighthouse speed score went from 60 to 80.
We still ship ongoing updates to the store, and Shantanu is far more satisfied than with the previous agency.