Informativa sulla privacy

Introduction

Fusion Labs ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding it.

Information We Collect

We collect information you provide directly when you:

• Fill out a contact or audit request form on our website
• Book a call via our scheduling tool
• Submit a qualifying form for any of our services
• Communicate with us via email or WhatsApp

Information collected includes your name, email address, phone number, business name, Instagram handle or website URL, and any other details you choose to share.

We also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This is collected via cookies and analytics tools.

How We Use Your Information

We use your information to:

• Respond to your enquiries and provide our services
• Send you project-related communications
• Process payments via our payment processor, Razorpay
• Improve our website and services
• Run advertising campaigns via Meta (Facebook/Instagram) Ads and Google Ads

Payment Processing

Payments are processed by Razorpay (Razorpay Software Private Limited). When you make a payment, you are subject to Razorpay's own privacy policy and terms of service. We do not store your full card details on our servers. Razorpay is a PCI-DSS compliant payment processor.

Cookies and Tracking

Our website uses:

• Google Analytics, to understand how visitors use our site
• Meta Pixel, to measure the performance of our advertising campaigns and to show relevant ads on Facebook and Instagram
• Functional cookies, to enable core website features

You can disable cookies in your browser settings. Disabling cookies may affect certain features of the website.

Third-Party Sharing

We do not sell your personal information. We share your information only with:

• Razorpay, to process payments
• Google, for analytics and advertising
• Meta, for advertising measurement
• Service providers who assist in operating our website and business, under confidentiality agreements

We may disclose your information if required by law or to protect our legal rights.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project-related data is typically retained for 3 years after project completion.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at connect@fusionlabs.studio. We will respond within 30 days.

International Visitors

Our website is operated from India. If you are visiting from the European Union, United Kingdom, or other regions with data protection laws, please note that your data may be transferred to and processed in India. By using our website, you consent to this transfer.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page will reflect any changes. Continued use of our website after changes constitutes your acceptance of the updated policy.

Contact

For any privacy-related questions or requests, contact us at: